Hitek Computer School Policies and Procedures

Entrance Qualifications:
The school admits as regular students:

  • Applicants must have minimum knowledge of Windows Operation System, MS Word, MS Excel and Internet.
  • Applicant must successfully pass an admission test (Quiz #5 in CF101 Free Trial -Sample Lessons) with at least 60% score.
  • Applicants must pay $250 non-refundable enrolment and registration fee upon acceptance into the course of study.
  • Applicants must read and certify that they have read a copy of the school’s policies and procedures, any updates and inserts and the enrolment and registration agreement.



  • Absenteeism for longer than two (2) consecutive days of classroom sessions without informing the school and provision of a doctor’s note may result in dismissal.
  • Students on student loans: Any student who is not in attendance for a maximum time limit of 6 days in a 3 weeks period must be withdrawn from their course of study.
  • Cheating or plagiarism
  • Physical abuse of institution’s property
  • Theft or non-accidental damage to the institution’s property
  • Behavior displaying insubordination, refusal to cooperate with instructors and schedules
  • The use of alcohol or non-prescription drugs is prohibited while in attendance at the institution
  • Redistribution of sensitive school materials with people who are not enrolled students will result in immediate dismissal.
  • Sharing access to web based learning site and school training environment with people who are not enrolled students will result in immediate dismissal.


Policy: Individuals should always try to resolve issues informally. If a more formal approach becomes necessary, the institution provides a fair and reasonable mechanism for resolution.
Step One First try to resolve the issue directly with the other party. If this doesn’t work go to step two.
Step Two Put your complaint in writing to Hitek School Director. He/She will request submissions from all involved parties, including witnesses; conduct an investigation and set up a meeting within 24 hours.
Hitek School Director will provide a written decision to all parties within 48 hours. If this doesn’t work go to step three.
Step Three The parties appoint an outside mediator/arbitrator within 48 hours. The institution will bear the cost of mediation/arbitration.

Regular attendance is required by students in order to acquire all of the knowledge and skills necessary to complete the Software Testing course successfully.
Students must:

  • Attend a minimum of 60% of the program in order to graduate
  • School hours are from 7:00 pm to 10:00 pm, each Monday and Friday and students are expected to be at the school and ready to start at that time
  • Absenteeism for more than 2 days due to illness must be accompanied by a Doctor’s note

Those attendance policy is for classroom sessions only. On-line qa course students study on their own pace.

Recommended duration of the on-line course 6 months. As per student contract, maximum duration of the on-line course should not exceed 1 year. If student need more than 1 year to complete an on-line course, a new contract need to be created (extension fee of $295.00 is applied)



Hitek Computer School collects students’ personal information for the following reasons:

  • To maintain student records as required by PTIB.
  • To keep students/graduates informed of activities of the school.
  • To issue T2202As in accordance with Canada Revenue Agency

Students’ personal information is not used for any other purpose.

For all full career training programs:

Hitek Computer School retains the full student file for a period of seven (7) years following the student’s withdrawal, dismissal or graduation. After seven years, the full student record is destroyed using a secure destruction method.

Hitek Computer School uploads a copy of the students’ contract, transcripts and credential (if any) to an approved third-party vendor. These records are retained for a period of fifty-five (55) years by the third-party vendor.

Procedure for maintaining student files:

  1. Student personal information is collected throughout the student’s attendance at the institution. All required information regarding the student is placed in the student file
  2. Student files containing personal information are safely stored in locking file cabinets and access to the student files is limited to the appropriate administrative staff, the Senior Education Administrator, and the School Owner.
  3. When a student leaves the school either by withdrawal, dismissal or graduation a transcript is prepared showing the marks achieved in the courses completed. If the student has completed all courses within the program of study, a program credential is also prepared. These documents are signed by the School Owner and copies of the signed documents are placed in the student file.
  4. Within 30 days of the student leaving school, copies of the Enrolment Contract, Transcript and Diploma for full career training programs are sent to the third-party vendor for long term storage.
  5. After documents are sent for long term storage, the full student file is placed in “inactive” student storage for one year.
  6. At the end of one year, the student file is placed in “closed” storage for a further six years.
  7. At the end of the seven year period, the full student file may be destroyed using a secure destruction method.

Procedure for student access to the information on file:

  1. Students wishing to access the information in the student file must make the request in writing.
  2. The Senior Educational Administrator will meet with the student to review the file and will provide copies of any document the student requests.
  3. The student will pay $0.25 per page for the documents copied for him/her.

Procedure for authorizing release of information:

  1. If a student wishes to authorize a third party to access information in his/her student file, he/she must do so in writing.
  2. The school will not release information to any person other than people authorized by the student to access information unless required to do so by legislation, a subpoena, court order or if release of information is necessary as part of an ongoing police investigation